Frequently Asked Questions
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I have an in-store credit with Musician's Friend. How do I apply it to an order?
In-store credits can only be applied to orders placed by phone. Simply call us at 1-800-449-9128 and we will be happy to place the order and apply your credit. -
How do I get rid of single coil hum without getting rid of single coil tone?
Turn up your Strat (or any guitar equipped with standard single coil pickups) and you get a certain amount of hum and buzz, especially if you are playing under fluorescent lights o -
What is your Price Match policy in regards to International orders?
Unfortunately, at this time Musician's Friend does not offer price matching for international orders. We apologize for any inconvenience. -
Do you have any Showrooms or Retail Stores?
We do not currently have any retail locations. -
Is your online ordering system secure?
Yes, our ordering system is completely secure. We use the industry standard encryption protocol known as Secure Socket Layer (SSL), to keep your order information secure. We guaran -
How do I receive a catalog if I live outside the U.S?
We are now mailing our print catalog to Canada, unfortunately catalogs are not available to other international addresses. To request a catalog, click here. To view our digital cat -
I want to run two guitar amps simultaneously, so I can blend the tones. What do I need in order to do that?
The Morley ABY Channel Switcher is a rugged footswitch that can choose between 2 inputs or 2 outputs. It can also mix 2 mono inputs or split an input to 2 outputs at once. -
How do I get rid of annoying fret buzz?
Look to the strings first. You may need to change them. Are they accumulating a film? (You may need to look on the underside to see all the dirt you have on them.) There are a hand -
How do I tune my drums?
Now that your kit is assembled, it's time to make it sound like a drum kit instead of...well, instead of how it sounds. While there are many techniques to achieve different types o -
This is my first order using my credit card, is there anything I can do to help avoid delays?
You can expedite your order by calling the credit card company to add your "Ship To" address (if different from your regular billing address) to their records. Make sure that all i
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