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• Can I pay online with my PayPal account?

  At this time, we do accept payment from PayPal on internet orders. At checkout, select the PayPal option under Payment Method. PayPal will verify city, state, and zip for accuracy.
  Date Updated: 11 May 2016

• I want to make an order from the internet, but I want to send a money order. How do I go about it?

  The only payment methods available for internet orders at this time are credit card, PayPal, and PayPal Credit. If you would like to order by mail, simply complete the order form b
  Date Updated: 11 May 2016

• Backorder Date Changes

  Why does the arrival date on my backordered item change? Backorder dates are based on the individual manufacturer's estimated delivery date to us and are subject to change without
  Date Updated: 11 May 2016

• What are your Terms of Use?

  Terms and Conditions of Use The Musician's Friend Web site at www.musiciansfriend.com (the "Site") is a copyrighted work belonging to Musician's Friend, Inc. ("Musician's Friend").
  Date Updated: 11 May 2016

• The item was in stock when I placed my order. Why is it backordered now?

  We fill orders on a first-come, first-served basis. We try to update our website with the most current stock information available. Occasionally there may be orders pending before
  Date Updated: 11 May 2016

• Optimizing Guitar Playability : Pickups

  There is a phenomenon regarding guitar pickups called "magnetic interference." This is where the magnetic field generated by the pickup actually impedes the vibration of the string
  Date Updated: 11 May 2016

• I am looking at one of your PA package deals. Can I substitute a different item for one in the package?

  Unfortunately, we are not able to substitute products in our PA packages.
  Date Updated: 11 May 2016

• Why do some of your products consistently require a 2-4 week wait for delivery?

  In order to offer our great prices and huge variety of products, we can not stock every single item that we sell. Some gear is shipped from our vendors only after a customer places
  Date Updated: 11 May 2016

• Optimizing Guitar Playability : Action

  This is going to be a general recommendation, which may not apply to everyone's playing style. First, check the relief, or amount of bow in the neck. Put a capo at the first fret t
  Date Updated: 11 May 2016

• Protect yourself from scams

  At times we do offer sweepstakes, as well as other incentives to our customers. However, it is important to know the difference between legitmate offers and potential scams. Some c
  Date Updated: 11 May 2016