Frequently Asked Questions
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Optimizing Guitar Playability : Pickups
There is a phenomenon regarding guitar pickups called "magnetic interference." This is where the magnetic field generated by the pickup actually impedes the vibration of the string -
I am looking at one of your PA package deals. Can I substitute a different item for one in the package?
Unfortunately, we are not able to substitute products in our PA packages. -
Can I pay online with my PayPal account?
At this time, we do accept payment from PayPal on internet orders. At checkout, select the PayPal option under Payment Method. PayPal will verify city, state, and zip for accuracy. -
I want to make an order from the internet, but I want to send a money order. How do I go about it?
The only payment methods available for internet orders at this time are credit card, PayPal, and PayPal Credit. If you would like to order by mail, simply complete the order form b -
Backorder Date Changes
Why does the arrival date on my backordered item change? Backorder dates are based on the individual manufacturer's estimated delivery date to us and are subject to change without -
What are your Terms of Use?
Terms and Conditions of Use The Musician's Friend Web site at www.musiciansfriend.com (the "Site") is a copyrighted work belonging to Musician's Friend, Inc. ("Musician's Friend"). -
The item was in stock when I placed my order. Why is it backordered now?
We fill orders on a first-come, first-served basis. We try to update our website with the most current stock information available. Occasionally there may be orders pending before -
What is a Closeout?
Closeouts are new, unused, undamaged items that we are discontinuing for one reason or another, or that were offered to us in a lot for a price we couldn't pass up. -
Why do some of your products consistently require a 2-4 week wait for delivery?
In order to offer our great prices and huge variety of products, we can not stock every single item that we sell. Some gear is shipped from our vendors only after a customer places -
Optimizing Guitar Playability : Action
This is going to be a general recommendation, which may not apply to everyone's playing style. First, check the relief, or amount of bow in the neck. Put a capo at the first fret t
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