F.A.Q. Detail | Musician's Friend

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Damaged Shipment

My order arrived damaged. What do I do?

If your order appears to have been damaged in shipping, you should contact the carrier that delivered your package.

UPS - 1-800-PICK-UPS (1-800-742-5877).

Fed-Ex - 1-800-GO-FEDEX (1-800-463-3339).

Please hold on to the damaged merchandise, the box, and all the packing material. The shipper will determine if the damage is their fault, and will contact us with the outcome.

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Damaged Shipment