Special Orders
Can I special order an item not found in your catalog or on the web site?
In general, if we carry products from a specific manufacturer, we can special order other products from them as well. To inquire about special ordering an item, email us or call us at 1-800-449-9128.
Please note that special orders are subject to the following conditions:
- Special orders are non-returnable unless the item is defective. In the case of a defect, it will be exchanged for the same item.
- Special orders are billed at the time the order is placed.
- Special orders cannot be canceled once they have been placed.
- Special order items take an average of 3-4 weeks for delivery, but availability will vary depending on manufacturer and stock on hand.