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• Can I pay for my order with a check by phone?

  Unfortunately, we are not able to accept check by phone at this time. You may pay with Visa, Mastercard, American Express, Discover, the Musician's Friend Platinum Card, and PayPal
  Date Updated: 31 Oct 2019

• How do I remove myself from the Musician's Friend Newsletter and Catalog list?

  To unsubscribe from the newsletter, click here Simply add the email address that you would like to remove and then proceed to the Preference Center. From this page, you will be abl
  Date Updated: 29 Oct 2019

• Can I earn Musician's Friend Rewards Program benefits or Points without making a purchase?

  No purchase is required to join the Program. You must make an Eligible Purchase in order to earn Points. In addition, you must make at least two Eligible Purchases every 12 months
  Date Updated: 25 Jun 2019

• Will I get cash back if I return a product for which I used a Promotional E-Certificate or Musician's Friend Rewards points to pay for?

  Assuming your product is eligible for return, if you return a product where all or a portion of the Eligible Purchase was paid for with a Promotional E-Gift Certificates or Points,
  Date Updated: 25 Jun 2019

• Can the Musician's Friend Rewards Program be terminated?

  Yes. We may, in our discretion, cancel, modify, restrict or terminate the Program or any aspect or feature of the Program at any time without prior notice, even though such changes
  Date Updated: 25 Jun 2019

• Who is eligible to join the Musician's Friend Rewards Program?

  The Program is available to individuals who (i) are legal residents of the 50 United States and the District of Columbia who are at least 18 years or older, (ii) provide and mainta
  Date Updated: 25 Jun 2019

• How do I check my Musician's Friend Rewards account status?

  Your account status and Point values are accessible on your online account. You can login to your account here.
  Date Updated: 25 Jun 2019

• What do I do if I believe that a purchase or other Program activity was not properly credited to my Musician's Friend Rewards Loyalty account?

  If you have questions related to your membership account, please contact our VIP phone specialists at 866-926-1922.
  Date Updated: 25 Jun 2019

• How will Musician’s Friend use the information I provide to enroll in the Musician's Friend Rewards Program?

  Unless you opted in to a more expansive use of the information you provided at the time you enrolled in the Program, your information will be used to provide you with services and
  Date Updated: 25 Jun 2019

• How to I manage my Musician's Friend Rewards Loyalty email communications?

  You can manage your email preferences through your online account here and from the link at the bottom of each email communication.
  Date Updated: 25 Jun 2019