Frequently Asked Questions
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How do I terminate my Musician's Friend Rewards Program membership if I no longer wish to participate?
If you decide you no longer want to be a part of the Program, you can cancel your membership by clicking here. -
Can my membership in the Musician's Friend Rewards Program be terminated?
Musician's Friend in its sole discretion, can terminate any Member for any reason including, but not limited to, any failure to comply with the Program terms & conditions, includin -
How long does it take for my Musician's Friend Rewards points to accrue to my account?
Generally it will take up to 45 days from the time the product ships for eligible purchases and other Program activities to post to your account. However, during holiday periods, i -
How do I update the information I provided to enroll in the Musician's Friend Rewards Program?
You can update your information by logging into your online account. -
What am I agreeing to by joining the Musician's Friend Rewards Program?
By becoming a Program Member, you agree that you have read, understood and agree to be bound by the Program terms & conditions and by any changes or modifications we may make. -
What is the Musician's Friend Rewards Loyalty Program?
The Musician's Friend Rewards Loyalty Program (the "Program") is a consumer loyalty program exclusively for our most loyal customers. For more details click here. -
What happens to any Points or rewards I have earned if my membership in the Musician's Friend Rewards Program is terminated or expires?
If your membership is terminated or expires, any Points or benefits in your account will automatically expire. If you have redeemed Points for rewards, such as a Promotional E-Cert -
Does it cost anything to join the Musician's Friend Rewards Program?
No, there is no cost to join the Program. -
Can I earn bonus Musician's Friend Rewards Points?
Yes. We may from time to time offer bonus Points on certain Eligible Purchases. -
Do Musician's Friend Rewards Promotional E-Certificates expire?
Yes, Promotional E-Gift Certificates expire 6 months after being issued.
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